Account Manager

About the Role

Are you a natural leader with a passion for driving sales performance and customer satisfaction? We are looking for an experienced and results-driven Account Manager to join our high-performing sales team to new levels of success.

As Account Manager, you will take full accountability for achieving sales targets and productivity goals for the depot.  Your hands-on approach and leadership will be key to sustaining our reputation as “every chef’s first choice.”

Key Responsibilities

• Drive a high-performance sales culture with a strong focus on coaching, mentoring, and ongoing development.
• Act as the voice of the customer, ensuring all complaints are swiftly transformed into positive outcomes through proactive engagement and resolution.
• Maintain a deep understanding of customer needs and deliver a service experience that reflects our customer-first ethos.
• Collaborate with the depot management team to share insights and trends, addressing long-term service issues.
• Monitor and control costs to contribute to the overall profitability of the depot.
• Ensure alignment with depot-wide objectives and work closely with other department leaders to achieve shared goals.

What We're Looking For

• Proven experience in a sales role, preferably within a fast-paced, customer-focused environment.
• Commercially astute with a track record of achieving and exceeding sales targets.
• A problem-solver with the ability to turn challenges into opportunities for growth.
• A team player who thrives in a collaborative environment and values shared success.

• Discounts: Save on Bidfresh products, high street shopping, travel, and cinema tickets
• Free parking: Free parking at our sites
• Health care cash plan: Access to a health care cash plan
• Confidential support and counselling: Access to free confidential support and counselling
• Pension scheme: Access to a pension scheme
• A minimum of 28 days holiday entitlement