About us
Campbell Brothers have been Catering Butchers since 1902, first established one of the oldest traditional catering butcher, we pride ourselves on creating long term partnerships. Ethical Sourcing, animal welfare, sustainability, provenance and traceability are all paramount to everything we stand for.
We are a local Butcher with nationwide supply with our depots based in London and Edinburgh, both sites are BRC accredited and are managed by passionate people with many years of experience in the meat industry; supplying the UK with a full range of top restaurant quality meats along with our outstanding reputation.
Campbell Brothers also forms part of the Bidfresh Group, a principal British supplier of fresh meat, fish and produce to the catering industry; a national supplier with strong local heritage. The spectrum of our client base reaches from care homes to Michelin star restaurants, and our vision to be every chef’s first choice for fresh ingredients.
If you are enthusiastic and actively seek to understand the specific needs of our different customers, look to regularly exceed their expectations and enjoy working in a fast paced environment, then this is an exciting time for you to join a dynamic team within a leading food services business.
What we can offer you
It is really important to us to make sure we are focused in making things happen in the right areas for our employees. We have a diverse team and we are proud at being receptive to everyone’s different needs and priorities. With this in mind we offer a great range of employee benefits that focus on wellbeing and financial needs:
- Health care cash plan which gives you money back on everyday medical costs such as Prescriptions, Opticians, Dentists, 24/7 access to a Digital GP and more!
- Access to free confidential support and counselling
- Discount to a number of high street brands
- Employee saving scheme
- Bonus Scheme
- Pension scheme which offers 3% employer contribution and5% employee with the option for you to increase your contributions
- 28 days holiday (Including Bank holidays)
A bit about this role
The role of Account Manager within Campbell Brothers is to maintain, develop and maximise our customer base, working to achieve ours sales targets.
You will be responsible for a portfolio of accounts which will be local caterers; to input customers’ regular orders onto our computer system, whilst prompting the customer on products they may have forgotten and offering special deals available - ensuring you deliver excellent service at all times.
If you excel at understanding the exacting needs of Customers, regularly exceed their expectations, thrive on selling and enjoy working in a fast paced, targeted environment, then this is an exciting opportunity for you to join us!
We like to keep things as straightforward and simple as possible, below is an overview of what the role entails:
This role includes
- Taking incoming and make outgoing calls to take our customers order.
- Upselling to customers to increase the order value and introduce new promotions, products not previously ordered in order to achieve sales targets.
- Developing all sales opportunities within the existing customer accounts through careful analysis of on screen data and account statistics.
- Calling down-trading customers to establish the reason for loss of spend, regaining lost business where possible.
- Help design menus. Offer advice for seasonality, provenance and sustainability.
- Working with our customer for menu costing.
- Prospecting new business, including cold calling
- Develop a strong working relationship with Business Development Managers
You’ll have
- Candidates applying for this role should have previous sales experience preferably within foodservice (Meat experience is preferable but not essential).
- You will be sales focused and will deliver against targets
- You will need to be highly organised with effective time management skills.
- You will be able to demonstrate assured and professional communication, both written and verbal. Much of your work will be telephone based, so you must be adept in the art of conversation and inspire our client’s confidence in you.
- You should be driven and motivated by targets with the personal resilience to work well under pressure.
- Accountability - ensuring effective communication at all times with our Clients. Handling complaints, finding solutions where and when required, ensuring excellent management of accounts.
- You will be confident in your approach to calling
- You will have a good telephone manner, and take calls in a professional, courteous and timely way
- You are a team player
- Computer literacy
- Great, planning, prioritising, organisational skills and punctuality
- Positive, friendly and can do attitude
- Confidence and assertiveness to achieve goals in a respectful and positive manner